Privacy Policy

1. Information We Collect

Information You Provide

When you contact us or use our services, we may collect information that you voluntarily provide, including:

• Your name and email address when you contact us
• Messages and feedback you send through our contact forms
• Level numbers and gameplay questions you submit for help
• Suggestions and contributions you make to improve our guides

Automatically Collected Information

When you visit our website, we automatically collect certain information through standard web technologies:

• IP address and general location information
• Browser type, version, and operating system
• Pages you visit and time spent on our website
• Referring website that brought you to our site
• Device information and screen resolution

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide comprehensive Gecko Out level guides and solutions
• Respond to your questions and support requests
• Create and update level walkthroughs based on user needs
• Improve our guides based on community feedback

Website Improvement

• Analyze website usage to improve user experience
• Optimize content layout and navigation
• Identify and fix technical issues
• Understand which Gecko Out levels need more detailed guides

Communication

• Send responses to your inquiries and feedback
• Notify you about updates to guides you've requested
• Provide customer support and assistance

3. Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, such as hosting services, analytics providers, and email services. These providers are contractually obligated to keep your information secure and confidential.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Community Contributions

If you submit strategies, tips, or alternative solutions, we may include them in our guides with appropriate attribution (using only your first name or preferred username, if provided).

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include session cookies that remember your preferences during your visit.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, which helps us improve our content and user experience. This data is aggregated and anonymous.

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more details, see ourCookie Policy.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Secure server hosting with encryption protocols
• Regular security updates and vulnerability assessments
• Access controls limiting who can view personal information
• Secure transmission of data through HTTPS encryption
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy:

• Contact Information: Retained until you request deletion or we determine it's no longer needed
• Website Analytics: Aggregated data retained for up to 26 months for trend analysis
• Support Communications: Kept for up to 2 years to provide consistent support
• User Contributions: Retained indefinitely as part of our community knowledge base

7. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

Deletion

You can request that we delete your personal information, subject to certain legal and operational requirements.

Communication Preferences

You can opt out of receiving communications from us by contacting us directly. Note that we may still need to send you service-related messages.

8. Children's Privacy

Our website is intended for general audiences and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites, including app stores for downloading Gecko Out. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• For material changes, provide additional notice through our website or email

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: